Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[guruprasathnate]

I'm facing the same problem. @Blake_ASUS

[GEEK_ASUS]

Hi @guruprasathnatesan ,
Please check your PM.
Thank you.

[Magnus_Wraith]

Hey, I've been experiencing the same problem: I try to register my laptop but I keep getting "Your product has been y registered" despite never doing that.

[GEEK_ASUS]

Hi @Magnus Wraith ,
Please chech your PM.
Thank you.

[AverageSpice]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/189266#Comment_189266

Hi there,

Please check your PM.

Thank you.

View post

Hello Blake,
I also need help regarding the registration issue.
Here is a screenshot what happens when i try to registrate with given serial number:

Please help me out. It would be greatly appreciated!
Sincerely,
Arthur