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MB16AMT not charging on standby mode

pefewillians
Star I
I have updated my zenscreen touch to newest, it added a new feature called standby mode, but enabling this drains the battery and don't charge, i often wake up with more or less 20% charge, is this normal? I didn't experience this if standby mode is off, i have double checked that my USB ports are sending power even if my PC is off.
3 REPLIES 3

GEEK_ASUS
Rising Star II
Hi there,
Here we mainly discuss laptop related issues.
For your zenscreen issue, please refer to below to contact call center to have further technical support.
ASUS - Contact UsThank you.

pefewillians
Star I
GEEK_ASUS

Hi there,

Here we mainly discuss laptop related issues.

For your zenscreen issue, please refer to below to contact call center to have further technical support.

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en

Thank you.


View post
sorry about, can't seem to find the sub forum for zenscreen, so i just searched for the model number

ASUS_Bot
Rising Star II
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