Keyboard update problem

[neliathemudo3]

Model: ZE550KL
RAM: 1G
Firmware/APP Version: 1.7.9.81_171019
Frequency of Occurrence: 2
Rooted: No
APP Name: ZenUI Keyboard
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201904/10/075259q1qkskjosz3kd76s.jpg

I cannot update the keyboard and it shows incompatible when open in the Google play store. Kindly resolve my problem.

[Y_ASUS]

Hi neliathemudo3, Could you help me confirm is your phone ZE550KL(Z00LD) or ZE500KL(Z00ED)? Please check Settings > About > Model number. Please tell me your current firmware version. Settings > About > Software information Thank you 🙂