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GPU Tray Icon do not appear after the Windows Explorer crash

XperiAndri
Star II

System: Microsoft Windows [Version 10.0.22000.434]
Model: GV301QC.407
Frequency of occurrence: Every day
Armory Crate version: 5.0.11.0
========================
Detailed description:
If XG Mobile is connected and the Windows Explorer crashes (which usually happens on its connect) then "C:\Program Files\ASUS\ARMOURY CRATE Service\GPUSwitchPlugin\GPUTrayIcon.exe" app's tray icon no longer appears unless I kill `GPUTrayIcon.exe` and start it again.
According to the comment https://superuser.com/questions/354563/missing-icons-after-explorer-exe-crash#comment1634470_354579 it happens because the software developers did not subscribe to the event of the Windows Explorer Task Bar creation.
Please, fix the GPUTrayIcon.exe app code and add the subscription to the WM_TASKBARCREATED event and recreation of the System Tray icon
10 REPLIES 10

XperiAndri
Star II
Blake_ASUS

Hi there,

Would you mind just try to reinstall Armoury Crate? It seems related.

Please use the uninstall tool and installer from below website

Thank you.


View post
Which one uninstaller?

Blake_ASUS
Community Legend II
Hi there,
Sorry the link disappear.
Armoury Crate - SupportPlease refer to this one.
Thank you.

XperiAndri
Star II
image.png
image.png
Versions a quite different 🙂

Blake_ASUS
Community Legend II
Hi there,
The Uninstall tool and Installer are tools to install all Armoury Crate related drivers.
Amroury Crate Service/App is just one of it.
Of course they are not in the same version.
So...have you tied it?
Thank you.

XperiAndri
Star II
@Blake_ASUS I did what you suggested but this did not resolve the issue.
You can try that yourself. If you go to the Task Manager app and restart the Windows Explorer while XG Mobile is plugged in and activated, then after the Windows Explorer restarts you will no longer see the GPU Switch tray icon.