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Error in S/N!

Negotium
Star I

Hi all, we just bought two mesh routers XT8 and they are amazingly fast!

However, we cannot register the S/N with Asus: Although it recognizes the router type when typing in the S/N on the backside of the router, when submitting it we get the message that the /N is incorrect, hence we cannot register the product!

We don't have any doubts that we have typed in the correct S/N - so what can be the problem... and what to do?

 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Negotium 
Here we mainly discuss the issues/questions related to ASUS laptop & Phone.

For your Router questions, I suggest you contact our local call center to have further assistance.

Please refer to below and find the link of local call center.

https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.