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Desktop - Touch Screen internal crack but external not crack

Wadrian
Star I
Please tell us some basic information before asking for help:
Model Name: AS V241F 1B 8265U/8G/1SR5
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I was using the desktop (touch screen model -less than a year old) when i realised there is a line running across the screen. When i check the monitor, there isnt any crack or impact point at the external screen. So i sent in to the service centre and the engineer said they do not know what is the caused of it but the inter is cracked. ASUS require me to pay a replacement cost of over SGD$600.
Anyone using the same model that face the same problem? I am so not willing to pay for the replacement cost.
2 REPLIES 2

Wadrian
Star I
whatsapp-image-2020-06-06-at-18-41-01.jpeg

Wadrian
Star I