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Dash F15 not working with HP Reverb G2 (vertical bars)

trduff
Star II
System: Windows 10
Battery or AC: AC
Model: Dash F15
Frequency of occurrence: everytime
Reset OS:
Screenshot or video:
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Detailed description:
Used a thunderbolt to displayport in the Dash F15 thunderbolt port to connect to the Reverb G2. Windows mixed reality app finds the Reverb G2, the displays turn on but are showing vertical bars. Items in screen are tracking, but no color, mostly vertical bars. sometimes the right screen does work.
I'm only testing through the Windows mixed reality portal.
It almost seems like it isn't using/activating the Nvidia 3070 card, since the graphics usage stays low and the dash doesn't get warm and the fans stay off.
The Reverb G2 works in my desktop computer with an ASUS 3080 TUF installed.
56 REPLIES 56

Blake_ASUS
Community Legend II
Dear both,
Thank you for the quick response.

Blake_ASUS
Community Legend II
Dear both,
May you help to report this issue to HP as well?
It is very likely compatibility issue.
We will continue to consult internal and externally.
Thank you.

trduff
Star II
Ok created a case with HP, they are wanting me to try using a USB hub that they are going to send to me ( I think).
HP case number 5063828574

john_barker
Star I
Thanks for opening the case trduff, it will be interesting to see if the USB hub offers a solution

trduff
Star II
Unfortunately I didn't have any to try, do you have some sitting around to test, John? I think it will be a week before I receive the one from HP.