Camera and Wifi issues
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01-01-2019 10:57 PM
Description: like so many others my rear camera won't focus, and my Wifi continually drops out.
App Name: Camera
Rooted: No
Frequency of Occurrence:
Location: Australia
Model: ZE552KL
RAM: 4GB
Firmware/App Version: M3 10.47.19-Libra_080001
like so many others my rear camera won't focus, and my Wifi continually drops out. please advise how this can be fixed.
App Name: Camera
Rooted: No
Frequency of Occurrence:
Location: Australia
Model: ZE552KL
RAM: 4GB
Firmware/App Version: M3 10.47.19-Libra_080001
like so many others my rear camera won't focus, and my Wifi continually drops out. please advise how this can be fixed.
2 REPLIES 2
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01-03-2019 02:41 AM
It can't be fixed, get a new phone.
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01-03-2019 06:18 PM
Hi meads31
Good day
Can you help me confirm that phone is up to date? The latest version is WW_15.0410.1807.75..
If this problem still persists, I would suggest you bring your phone to a local service center for a check.
http://www.asus.com/support/Service-Center-All-Countries/
For wifi problem,have you tried it under "safe mode"?
please refer to the link below:
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=3105&highlight=safe%2Bmode
Does this problem occur even when you connect to a different router?
Sorry for any inconvenience this may cause.
