Built in webcam no longer available?

[jas_gothard]

System: Windows 10
Battery or AC: Both
Model: TUF gaming A15 FA506IU
Frequency of occurrence: Constant
Reset OS: Windows 10
Screenshot or video:
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Detailed description：My built in webcam seems to have ceased to exist. Two weeks ago it worked fine but now it only shows "link to MyAsus shared cam." I have linked it and now the only way I can use a webcam is with my phone camera. I don't want to do that, I bought this laptop specifically so I could use the webcam. How do I re-enable my built in webcam?

[Blake_ASUS]

jas.gothard

https://zentalk.asus.com/en/discussion/comment/171958#Comment_171958

Hi,

I have done this. Now when I open my camera app it says "we can't find your camera" with the error code 0xA00F4244 <No cameras are attached>

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Hello Jas,
Is the issue the same after you reboot the device?
Thank you.

[jas_gothard]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/172594#Comment_172594

Hello Jas,

Is the issue the same after you reboot the device?

Thank you.

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Yes, and I have also checked for updates and had the same problem.

[Blake_ASUS]

jas.gothard

https://zentalk.asus.com/en/discussion/comment/172638#Comment_172638

Yes, and I have also checked for updates and had the same problem.

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Hello Jas,
Is the camera still listed in device manager?
Thank you.

[jas_gothard]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/173000#Comment_173000

Hello Jas,

Is the camera still listed in device manager?

Thank you.

View post

No, the camera is not listed in device manager any more.

[Blake_ASUS]

Hello Jas,
I have send you PM.
Please kindly check.