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Bad service and delivery

kay1
Star I

Hey guys, seeking help here. 

Been calling and emailing the service team to get an update for my order since 16th of December. The team hasn't give me any update and the only thing they said to me is " no update", " can't help", " we are only technical support agency, we can't do anything".

and one of the team told me that " you can't speak with the manager because there is no update."

I am hopeless and very upset and I don't know what to do.

 

Anyone can help?

 

 

7 REPLIES 7

@kay1 
I have sent you a message, please check it.
Thank you.

Hi, please advise which platform you sent the message on, as I didn’t receive messages in my account inbox. Thanks.

@kay1 
Please check the top right corner and kindly share the details requested in the PM inbox.
Thank you.