System: Windows 10 Home Single Language 64-bit operating system, x64-based processor
Battery or AC: both
Model: 2021 ASUS TUF GAMING A15 FA506QM
Frequency of occurrence: alot when connected
Reset OS: no
Screenshot or video: no
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Detailed description：
Hello my name is wandy, can someone help me with this problem? this problem mostly happend when my daughter play Roblox. someone help me and said the WIFI drivers was the problem. I already using latest driver and still got freeze then BSOD , i already try using old version driver and still got this freeze then BSOD appeared. already doin checker like sfc scannow, and doing checking SSD error. and didnt got any troubled. it suddenly happend while my daughter play roblox, other online game activity, and sometimes when internet connect. Sometime wifi network is hidden, Also already reset network for make visible, but still got freeze and BSOD after that.
i was using
Device name LAPTOP-R4035MQI
Processor AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz
Installed RAM 16.0 GB (15.4 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Home Single Language
Version 21H2
Installed on 4/20/2021
OS build 19044.1415
Experience Windows Feature Experience Pack 120.2212.3920.0
also GPU RTX3060 in Laptop
(GPU NVIDIA is Updated latest From GeForce Experience, and BIOS Updated latest by cheking from MyAsus)
WIFI driver already using V3.00.01.1207 (latest) but still BSOD, then try install old driver (from asus website) v3.0.1.1100 now and still got BSOD.
my WiFi is MediaTek Wi-Fi6 MT7921 Wireless LAN CARD
Updated any latest 21H2 from windows update. It was Windows Update KB5007289
Already uninstall that and back to the one before. Still got, someone said in windows community it was because incompability of wifi driver with the latest update, but i dont know which one cause that crash. And it happened just start from last week until now.
I could send PM minidump file zipped from yesterday crash if someone can help me with this problem? (Couldnt share link to the thread because just create account moment ago)
Minidump said mtkwl6ex.sys cause crash. Please help.
Thank you
