- last edited on by
ZenBot
System: Windows 10 Home
Battery or AC: AC
Model: ASUS TUF GAMING 505GT
Frequency of occurrence: once every week
Reset OS: Done, it just reduced frequency from 3-5x a week to once a week - LCD was also replaced.
Screenshot or video: Can't send video as apparently I have to be a member for a while to be able to send link. I have attached a picture though.
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Detailed description：
I have this weird Video problem whenever I play videos using Media Players or stream video using NetFlix or Youtube, there is a chance that the video would freeze with dancing boxes and eerie static noise with HardReset as the only solution. I have tried the following:
Installed all windows update
Installed all needed ASUS updates (Firmware and Software)
Reimage the Computer
Replaced the LCD from the manufacturer's warranty
Reimage the computer again
Same thing. The only relief is with everything that I have done is that it happens once a week now instead of the 3-5x a week. I love this laptop and it is just sad to see an ASUS TUF Gaming series laptop with this type of problem that cannot be fixed by local ASUS certified technicians. I have never encountered anything like this before and this is the first time I bought an ASUS brand. Can someone help me fix this? Thanks a bunch!
Battery or AC: AC
Model: ASUS TUF GAMING 505GT
Frequency of occurrence: once every week
Reset OS: Done, it just reduced frequency from 3-5x a week to once a week - LCD was also replaced.
Screenshot or video: Can't send video as apparently I have to be a member for a while to be able to send link. I have attached a picture though.
========================
Detailed description：
I have this weird Video problem whenever I play videos using Media Players or stream video using NetFlix or Youtube, there is a chance that the video would freeze with dancing boxes and eerie static noise with HardReset as the only solution. I have tried the following:
Installed all windows update
Installed all needed ASUS updates (Firmware and Software)
Reimage the Computer
Replaced the LCD from the manufacturer's warranty
Reimage the computer again
Same thing. The only relief is with everything that I have done is that it happens once a week now instead of the 3-5x a week. I love this laptop and it is just sad to see an ASUS TUF Gaming series laptop with this type of problem that cannot be fixed by local ASUS certified technicians. I have never encountered anything like this before and this is the first time I bought an ASUS brand. Can someone help me fix this? Thanks a bunch!
