Asus Tuf FX505DT Trackpad issue

[Ronnyy]

System: Windows 10
Battery or AC: AC
Description: Trackpad is lagging
Model: Asus Tuf FX505DT
Frequency of Occurrence: Sometimes
Reset OS: Yes

Hi I recently bought Asus Tuf FX505DT Ryzen 5/Gtx 1650 variant laptop is amazing screen,keyboard,performance everything is pretty great but the trackpad is terrible i have lag random click when lag and skipping once every 15 mins or so for 3-5sec and then its back to normal. I updated windows, downloaded all drivers from support page and updated them even tried generic drivers for trackpard reset windows multiple times still nothing not able to solve this isssue i can still return the laptop till 7th dec. so my last option is to ask on this fourm if there is any fix for trackpad issue. please help if you know anything i really like this laptop but my use case need a decent working trackpad. i'll try to make a video of the issue and upload it. Thank is advance

[alessandro_ikeu]

I have the same issue. The touchpad lag and freeze from time to time.

[Blake_ASUS]

Dear both, May you try to remove "ASUS FRQ Control" in Setting > Apps & Features ? Thank you.

[jbenitmo]

That solution doesn't work either. I still have the problem ... four months already. I am quite sure that there is no solution. I recommend that you return the seller if you are still on time. If not, the only way to start a claim.

[tedl564]

Have you tried installing the generic Windows 10 driver for the HID compliant touchpad under Human Interface Devices?