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Asus Tuf A15 BSODs

vkmanjeshwar
Star I

‎06-05-2021 12:50 AM - last edited on ‎01-16-2024 01:47 AM by Community Manager

System: Asus Tuf A15
Battery or AC: Only AC but sometimes on battery
Model: FA506IH
Frequency of occurrence: Every couple of hours
Reset OS: Thrice with windows reset once with asus factory reset
Screenshot or video: -
========================
Detailed description：Specs: 4800h, 16 gigs , 1650, 1tb hdd +256 ssd
Occuring since I bought the laptop in October last year. It was sparse then like once a week/month but now after the reset bios and windows updates it became much more consistent. Most of the bsods appear when I'm either watching videos or on gmeet/zoom calls.
Bsod Codes: irql not less or equal, kmode exception not handled, page fault in non paged area, system thread exception not handles. fltmngr fails, hardware.sys fails, ntoskrnl fails
All latest driver updates and bios updates have been installed.
Due to the corona lockdowns here in India I can't go to any service centres for the next couple of weeks. Please help.
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2 REPLIES 2

Blake_ASUS
Community Legend II

‎06-06-2021 08:57 PM

Hi there,
Can you run the diagnostic tool in MyASUS ans see if there is any error code?
Thank you.
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RAJU_MSC_MATHEM
Zen Master I

‎06-06-2021 10:49 PM

vkmanjeshwar
  1. System: Asus Tuf A15
  2. Battery or AC: Only AC but sometimes on battery
  3. Model: FA506IH
  4. Frequency of occurrence: Every couple of hours
  5. Reset OS: Thrice with windows reset once with asus factory reset
  6. Screenshot or video: -

========================

Detailed description：Specs: 4800h, 16 gigs , 1650, 1tb hdd +256 ssd

Occuring since I bought the laptop in October last year. It was sparse then like once a week/month but now after the reset bios and windows updates it became much more consistent. Most of the bsods appear when I'm either watching videos or on gmeet/zoom calls.

Bsod Codes: irql not less or equal, kmode exception not handled, page fault in non paged area, system thread exception not handles. fltmngr fails, hardware.sys fails, ntoskrnl fails

All latest driver updates and bios updates have been installed.

Due to the corona lockdowns here in India I can't go to any service centres for the next couple of weeks. Please help.


Asus Tuf A15 BSODs
upload memory dump files to online storage, then share link here
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