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ASUS L410 Laptop Not Working/Turning On Unless Plugged Into Charger

teffe
Star I

yesterday

Hello everyone.

I'm posting in regards to hopefully someone being able to help me out or give me tips on what the next best steps are. My ASUS L410 Laptop is not working/turning on unless plugged into charger. Have it plugged in, it works no problem. Unplug it, and it shuts down completely and won't turn back on. It only started happening when I updated my laptop.

Thank you for any help, it is greatly appreciated.

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

yesterday

@teffe 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

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