RT-BE92U Persistent Thermal Zone Faults
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01-04-2025 06:46 PM
First post here so bear with me if I miss anything. Since purchase, my RT-BE92U has been plagued with the same issues others have posted here. Up until the new firmware version dropped, I was having constant problems with network stability. I am currently running the latest firmware version (3.0.0.6.102_37435) and a lot of the issues seem to have been resolved except for one. Before the firmware update, I was seeing intermittent thermal zone errors in the system log. Since applying the update, I am consistently getting the following errors that appear every 3 seconds exactly:
Jan 4 18:29:52 kernel: read_bpcm_reg_direct_keyhole: Wait for completion failed, devAddr 0x3, offset 24, idx 2
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get temperature, ret=-1
Jan 4 18:29:52 kernel: thermal thermal_zone0: failed to read out thermal zone (-1)
On occasion, the errors coincide with a drastic decrease in wireless network performance. Under normal conditions, when connected to the 6GHz network, my wireless network download speed averages around 1100Mbps. This will drop to a nearly unusable 2-3Mbps. The 2.5GHz and 5GHz networks also see a decrease in speed to around the same 2-3Mbps. Wired clients seem unaffected. Once I perform a hard reset to the router, it seems to correct the speed issue for a while, but the thermal zone errors continue to persist. This seems to happen anywhere from once a week, to every day. Performing a hard reset isn't something I want to nor should have to keep doing to correct the issue every time it happens. Please let me know if there is anything else I can do to stop this from happening. I am getting very close to returning this router and exchanging it for a different brand. Thanks.
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2 weeks ago
That's what I did. I have been testing beta builds for Asus and this was the latest one they sent me. I'm sure there's newer builds available now as it's been a week or so since I received this one. And it's not just you they have stopped replying to. I haven't heard from them now since the email about this build.
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2 weeks ago
I, too, am down to 1 core with the 37523 update. Is it possible to use the restoration process to get back to 37506? If so, should I do that, or should I simply wait for Asus to post a newer update?
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2 weeks ago
I manually uploaded 37506, then did factory reset.
just back to 37506 does not restore 1 core bug, you also have to do factory reset.
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Thursday
I updated to the 37526 firmware on April 3 and was out of state when the router crashed on the 5th. My son (who lives next door) had to go into the house to reboot it. When I returned, I reinstalled my backup router and am waiting for the next firmware update. Asus, please fix this!
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yesterday
Has everyone given up on getting this router working properly? It certainly seems that ASUS had abandoned us. The moderator here has never replied to the private messages he requested and my email contact with them has similarly stopped replying.
