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RT-BE92U Persistent Thermal Zone Faults

RicoSuave
Star II

First post here so bear with me if I miss anything. Since purchase, my RT-BE92U has been plagued with the same issues others have posted here. Up until the new firmware version dropped, I was having constant problems with network stability. I am currently running the latest firmware version (3.0.0.6.102_37435) and a lot of the issues seem to have been resolved except for one. Before the firmware update, I was seeing intermittent thermal zone errors in the system log. Since applying the update, I am consistently getting the following errors that appear every 3 seconds exactly:

Jan 4 18:29:52 kernel: read_bpcm_reg_direct_keyhole: Wait for completion failed, devAddr 0x3, offset 24, idx 2
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get temperature, ret=-1
Jan 4 18:29:52 kernel: thermal thermal_zone0: failed to read out thermal zone (-1)

On occasion, the errors coincide with a drastic decrease in wireless network performance. Under normal conditions, when connected to the 6GHz network, my wireless network download speed averages around 1100Mbps. This will drop to a nearly unusable 2-3Mbps. The 2.5GHz and 5GHz networks also see a decrease in speed to around the same 2-3Mbps. Wired clients seem unaffected. Once I perform a hard reset to the router, it seems to correct the speed issue for a while, but the thermal zone errors continue to persist. This seems to happen anywhere from once a week, to every day. Performing a hard reset isn't something I want to nor should have to keep doing to correct the issue every time it happens. Please let me know if there is anything else I can do to stop this from happening. I am getting very close to returning this router and exchanging it for a different brand. Thanks.

139 REPLIES 139

titan04
Star I

Experiencing the same issues and see no point in submitting what everyone else already has.  There appears to be a beta.  How does one acquire this?

PoweredByVeg
Star I

IMG_2645.png

 There is currently a promotion on Amazon, I have really been wanting this router for a while but with the issues people are having I’m on the fence. Hopefully it’s just a software issue as I really do think I’m going to buy it this weekend 😂

anyone know how much cash back I would get as part of this promotion? Can’t find it anywhere on Asus website.

also, in preparation where would one get the beta firmware?

bobo138_0-1739328330006.png

I want cash back instead. This is for USA customer. I guess I return my now and buy again.

RicoSuave
Star II

Update: Received beta firmware version 9.0.0.6.102_37803 from ASUS yesterday. Gonna keep an eye on it this week and report back to see if there are any improvements or other issues.

Any chance of sharing?  Thanks.