On-going random losses of Internet RT-BE88U
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2 weeks ago
My current router version is: 3.0.0.6.102_37963-gd325ce0_1207-g0fc42_BB0B
Right now all my devices are experiencing losses of internet some time during the day. the wifi will be disconnected randomly, and have to wait for few second before I can reconnect.
In the log, there is
kernel: WLC_SCB_DEAUTHENTICATE_FOR_REASON err -30
kernel: WLC_SCB_DEAUTHORIZE error (-30)
I have tried to restart reset. but the problem still appears. It was running perfectly fine when I set up the device. right now it is not stable any more.
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2 weeks ago
I have this same issue except I have to restart the router for wireless devices to reconnect. Wired devices are unaffected. This started with update 37963 on 3/23. I tried hard resetting and restoring settings but this did not help.
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a week ago
I opened a case with ASUS Support and they suggested downgrading to the version before this one. I didn't even try because I thought it was impossible. I'm running v37103 now. Still seeing the deauth messages but hoping the wifi crashing stops.
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Tuesday
We are very sorry to hear that you are experiencing this issue.
To better understand when the problem started, we would like to confirm the following:
- Did this issue start occurring after you updated to the latest firmware version (version number: 3.0.0.6.102_37963)?
- Additionally, we recommend that you try performing a hard reset. Please refer to the FAQ below for instructions: [Wireless Router] When Standard Reset Isn’t Working: Hard Factory Reset - Models list | Official Sup...
If the problem persists after attempting a hard reset, please use the feedback function within the router's system to submit relevant logs so that our team can further analyze the issue.
Please follow the steps below to report the issue, and we will assist you:
- Connect your device (PC, laptop, etc.) to the router, then open the Web management interface (http://router.asus.com/) and log in to your router.
- Click on "System Administration" and select "Problem Report."
- Fill in your region, email address (required), ASUS service/case number, issue type, and a description of the issue.
- Please read and agree to the privacy policy and relevant service terms.
- Click "Send" to submit your form.
Additionally, please send us the following information via private message: product serial number, the time the problem report was submitted, the email used for the problem report, the time the issue occurred, the MAC address of your device, and a network architecture diagram of your current environment.
If your network is down, the UI page will generate a link for downloading offline data. Please click the link to download the data, compress it into a ZIP file, and provide a cloud link for us to analyze.
Thank you for your cooperation.
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Sunday
Turning off "Roaming Assistant" stopped my XT9 AiMesh node from frequently disconnecting from the main RT-BE88U router.
