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AIMesh nodes erroneously reported as offline in web UI

nsayer
Star I

I have two AIMesh systems in different premises, one a pair of BQ16, the other 3 BQ16 and a BD5. In both places, the backhaul is wired (10GB, except for 2.5GB for the BD5), and is absolutely solid. The mesh works flawlessly so far as I can tell at all times.

Nevertheless, the web UIs sometimes show any of the mesh nodes as being offline. This despite those nodes being pingable and still having connected clients that continue to work perfectly well.

This is just an annoyance, but it does seem like it's a bug.

6 REPLIES 6

nsayer
Star I

Oh dear. I had the wrong end of the stick here.

Everything I said tonight was because I thought I was replying to a completely different issue.

Let me start over again.

1. I haven't tried that. Usually if I wait perhaps 20 seconds or so, things will change.

2. Correct. At all times, both the AIMesh node in question and the devices connected to it (and the UI even says there are devices connected to it while it is "disconnected") are pingable as normal.

3. This was noticed after adding the first AIMesh node the very first time. But, again, it is not all the time.

4. All nodes, as noted, are up-to-date.

5. As I said in my PM, I have sent in reports from both routers where this happens. At the time, however, I don't know whether the symptom would have shown, as in my confusion I was thinking this conversation was about something else.

I will say, it tends to be more apparent on the router that has 3 mesh nodes rather than the one that only has one, but that may simply be because it has three times as many opportunities.