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5G Wifi stopped working

winedave
Star II

As the headline states 5G network has stopped working after a recent outage at my adress. 

If I go to the router settings on everything appears to be working. In the app on my phone nothing works.

When I connect to the 5G network it cuts out after a couple of seconds and then only displays as connected without internet.

Things I've tried to get it working:

• restarted router

• reset to default

• reseated and switched out cat cables

• updated firmware

• checked with my ISP provider, they concluded that it was nothing on their end

My router is an ax82U

Does anyone have an idea of anything I might be able to do?

4 REPLIES 4

jzchen
Zen Master I

Try switching Authentication method to WPA2/WPA3 Personal.

winedave
Star II

I had it set to wpa2 personal, changing to wpa3 didn't fix it unfortunately 

One or the other works on most devices.  I  have had one device:  iPad Air 2 which requires WPA2, then on the other side my wife’s work laptop requires WPA3 to connect…


There’s a combo mode which I found helps with compatibility:

“WPA2/WPA3-Personal”

Please try it and report…

winedave
Star II

After trying that and googling around some more to no avail I decided to bite the bullet and start from scratch. Everything works now after I set up a new network