3 weeks ago
Hi,
Recently, I, along with several other users, have encountered an issue with the ROG STRIX B760-F motherboard.
The problem is related to low microphone sensitivity and volume when connecting standard microphones or headsets (via 3.5mm audio/mic jack) to the motherboard. Despite installing all drivers properly and ensuring they are up-to-date, the microphone’s sensitivity and sound remain significantly low.
Here are the details of the issue and our troubleshooting efforts:
Operating System Tests:
Hardware Tests:
BIOS and Firmware Updates:
Observation:
System Configurations:
System 1:
System 2:
System 3:
Questions:
Thank you for your support!.
3 weeks ago
Additional Notes:
2 weeks ago
Just a thought .... have you tried a USB mic? You might also consider a USB 3.5mm audio adapter / external sound card. They're really inexpensive and while it won't resolve the motherboard problem it would at least allow you to do whatever you're trying to do with the mic.
Note that the motherboard is possibly expecting a "line-level" mic input and a mic alone will not provide the necessary voltage:
https://www.shure.com/en-EU/insights/differences-line-mic-level
R
2 weeks ago
Thank you for your response.
Yes! We have tested a USB microphone, and it works fine. The USB microphone has an internal sound card and operates separately from the motherboard’s sound card. However, we are seeking to resolve this issue because the motherboard should support this feature, and this capability is listed in the motherboard specifications. It should function correctly. Otherwise, the motherboard would lack quality assurance and would be no different from a scam.
2 weeks ago
Might not be a motherboard hardware issue but rather a audio device driver one. I did a quick search on the web and find many similar reports of low mic volume when using the 3.5mm analog input. The following link might provide a workaround.
Hope you solve the mystery.
R