TUF Gaming z690 D4 PLUS LGA1700

[Rodrigo_cirilo]

I have a configuration that is less than 3 months old:
- ASUS TUF GAMING Z690-PLUS D4 DDR4 ATX RGB LGA1700
- INTEL CORE I5 13400 LGA1700 2.50 GHZ PROCESSOR
- SSD M.2 NVME 500 GB KINGSTON NV2 PCIE 4.0 2100/3500 MB/S
- SSD M.2 NVME 250 GB KINGSTON PCIE 4.0 X4 1300/3000 MB/S
- 2 x 16 GB DDR4 3200 MHZ KINGSTON
I don't need a video card at the moment, so I'm using the integrated graphics.
My BIOS is version 2802.
I share the PC with my son (I work on the PC and he only uses it for games like Roblox and Minecraft), so his Windows is installed on the 500 GB SSD (M2_3) and mine is installed on the 250 GB SSD (M2_1).
I left his as the primary boot and, when I go to use it, I press F8 and change the boot location.
My SSD is on M2_1 and his on M2_3 (this has already been reverted).
The problem is that his Windows (500gb) always reports disk errors or disk failures from Win10 (including in the final process of installing wi10), wanting to do disk recovery at the beginning of the boot. If I ignore or disable it, a few days later something random in Windows fails and I have to format it.
On my SSD (250GB) everything is fine (although I disabled the disk check, but it didn't crash after a few days), I didn't notice anything unusual.

I did these tests, I left only the SSD (500GB) and everything works fine even after about 10 restarts, it doesn't report any errors, and even the boot is 3 seconds faster. And if I leave only my SSD (250GB) it also works normally.

So I ask, what's the problem here ASUS? Should I update the BIOS.

[Jiaszzz_ASUS]

Hello @Rodrigo_cirilo 

Thank you for reaching out to us.
Could you please clarify if this issue occurred after the PC was first built or after using it for some time and occurred following any recent changes, such as a Windows update or component replacement?
Based on your description, please try updating to the latest BIOS and clearing CMOS, as well as ensuring that the firmware and drivers for the SSD are fully up to date.
Additionally, we recommend testing with different slots by installing the 500GB SSD in M.2_1 and the 250GB SSD in M.2_3 to help narrow down any potential hardware issues.
If the issue persists, could you please share a screenshot of any disk error messages or failure prompts, along with details of the usage scenario when the issue occurs (e.g., during large-scale write or read operations)? Kindly share the image of the BIOS main page and the specs of the current PSU as well.

Thank you.