07-22-2024 06:26 AM
Hi there - Asus recently had a tool that would allow the downgrade of firmware on their ThunderboldEx4 card from NVM36 to NVM31 to support Thunderbolt 2 devices, however the tool is no longer available. Would anyone kindly have a link to the tool?
Thank you!
Solved! Go to Solution.
09-03-2024 03:45 AM
Hi, please can you shed any light on why this was removed from the website? Is the plan for this to be supported long term as I have a £2K audio interface which could be useless if this was discontinued
09-04-2024 07:16 PM
Hello @ptumelty
Thank you for reaching out to us.
We have received reports from some users with Thunderbolt-supported models experiencing issues after updating the firmware without first verifying the Thunderbolt device version.
To avoid confusion, we have removed the older versions from availability.
I have DM you and kindly share the requested confirmation information at your convenience.
Thank you.
Hello @KedarWolf
Please check the private message inbox at the top right of the forum to share with the requested information.
Thank you.
a month ago
Hello friend, help me, I wrote to you privately.
I have the same problem, my maximus hero z790 board does not recognize my thunderbol 2 converted to 3
4 weeks ago
Hello @williampaye
Thank you for reaching out to us and for proactively DM me.
I have updated our pm discussion and kindly take a look at your convenience and share the requested information.
Thank you.
09-22-2024 01:08 PM
Hello,
The latest 2503 update (to "fix" the Intel degratation fiasco) is locking me out of the possibility to downgrade the Thunderbolt firmware, hence it's messing up my TB2 compatibility, which I need for all my studio gear. So I'm left with the choice of letting my $600 I9 chip degrade or to lose a couple thousand $$ in Thunderbolt2 studio equipment. It's any possible way to get a BIOS update that doesn't touch or mess the working thunderbolt firmware and compatibility with TB2/TB3? I know I'm not the only one in this situation. Thanks!