a month ago
I got a new motherboard and it wouldn’t post despite fans and usb working. Everything is plugged in properly so some help would be great. Thanks!
3 weeks ago
Hello @Randomness64
We apologize for the delayed response due to the recent local holidays and any inconvenience this may have caused.
Could you confirm whether you are using the PRIME B650M-A motherboard, or a specific model within the PRIME B650M-A series?
Based on your description, it appears that the motherboard is receiving power, as connected components seem to be functioning, but there is no display output. May I ask if any Q-LED Core indicators are lit during this issue?
In addition to reviewing the user manual to ensure all hardware is correctly installed—such as verifying that the CPU pins are not bent, the CPU is neither too loosely nor too tightly seated, and the memory modules are installed in the recommended slots—we also suggest referring to the [Motherboard] Troubleshooting - No Power/No Boot/No Display
Please try the recommended troubleshooting steps and let us know the results.
Thank you.