I need support on dead motherboard bought from Amazon DE

[Laurig]

The MB dies and I still have more than 1 year warranty. Amazon tells me to contact ASUS support. ASUS support pointed me to France ASUS telling me that I have local warranty in France, France tells me to go through reseller, but according to Amazon where I bought it, I should contact ASUS support. I am tired of this cat and mouse, can anyone tell me who I should contact to get my MB replaced or fixed.

[Jiaszzz_ASUS]

Hello @Laurig 

Thank you for reaching out to us.
In the European region, the repair process is typically handled through authorized dealers. 
However, in order to further confirm your warranty and related details, which will involve the verification of personal information, I have DM you. 
Could you kindly check your PM inbox located in the upper-right corner?

Thank you.

[Laurig]

Hi, I wrote back in PM. I was told by ASUS France support to initiate return process through seller, but seller is Amazon and their get support only tells me to go to ASUS support, I do not have any means to return or start warranty through ASUS. I added a SS from Amazon on my options for this MB support. on the same SS it can be seen that seller is Amazon, not some third party or private person. The visit support link goes to https://www.asus.com/de/support/.

would be supernice to get so know where I can send it, to get it fixed. 

[Jiaszzz_ASUS]

Hello @Laurig 
Thank you for your response.
I have updated our PM conversation, and kindly ask that you review it at your convenience.
Additionally, please note that due to the year-end holiday season, some extra time may be required to thoroughly review the case and provide a comprehensive response.

Thank you in advance for your patience.