Error: "AsusSetup: does not support this Operating System WNT_6.2P_64"

[jeimee]

I recently purchased "TUF Motherboard B550-Plus WIFI II' and I am having a hard time installing a wifi driver to use wifi. Currently, I am only able to use the ethernet cord. I have a Windows 10. I tried downloading from this website:

TUF GAMING B550-PLUS (WI-FI)｜Motherboards｜ASUS Global 

However, I get the following error: "AsusSetup: Does not support this Operating System WNT_6.2P_64".

Please help! Thank you so much.

[Aureliannn_ASUS]

Hi @jeimee ,

Thank you for your interest in our products!

We are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.

For our gaming series products, we have created the ROG Forum specifically for gaming enthusiasts and users of ROG products.

On the ROG Forum, you can ask questions related to the products, share your experiences, and interact with other users.

Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.

Home - Republic of Gamers Forum

You can follow the steps below to navigate to the correct forum section for posting your question:

ROG Care> Hardware and Software support>Gaming Motherboards

Thank you.