04-08-2024 10:28 AM
Hello
I need help to figure out how to re boot my computer
My computer got corrupted by a malware and i only have access to bios
I have the asus prime H410M-A motherboard and i need to know how to make a secure erase so i can install windows again
04-11-2024 01:09 AM
Hello, @NissayX
Due to the ongoing local holidays in our area, my response time may experience delays.
I apologize for any inconvenience the delayed replies may have caused.
May I inquire if the situation you described occurred following any recent changes, such as a BIOS update or the connection of an external device?
Based on your description, the inability to boot into the system and being restricted to accessing only the BIOS may indicate a malfunction with the system disk or hard drive.
Have you attempted removing all SSDs and HDDs and cross-testing with other system disks?
Regarding removing the system, could you confirm if there is an option for "Secure Erase" under BIOS > Advanced mode menu > Tool page?
Secure Erase completely and safely cleans your SSD, restoring it to factory performance levels.
Thank you.