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Boot

NissayX
Star I

Hello 

I need help to figure out how to re boot my computer 

My computer got corrupted by a malware and i only have access to bios 

I have the asus prime H410M-A motherboard and i need to know how to make a secure erase so i can install windows again 

1 REPLY 1

Jiaszzz_ASUS
Moderator
Moderator

Hello, @NissayX 

Due to the ongoing local holidays in our area, my response time may experience delays.
I apologize for any inconvenience the delayed replies may have caused.

May I inquire if the situation you described occurred following any recent changes, such as a BIOS update or the connection of an external device?
Based on your description, the inability to boot into the system and being restricted to accessing only the BIOS may indicate a malfunction with the system disk or hard drive.
Have you attempted removing all SSDs and HDDs and cross-testing with other system disks?
Regarding removing the system, could you confirm if there is an option for "Secure Erase" under BIOS > Advanced mode menu > Tool page?
Secure Erase completely and safely cleans your SSD, restoring it to factory performance levels.

Thank you.