10-03-2024 11:14 AM
Is the PRIME Q370M-C susceptible to LogoFAIL and if so is there a way to request a bios update? These mainboards are marketed as "business motherboards," are supported by Windows 11, and should receive a security related update. Thank you.
a month ago
Hello @greenpc
Thank you for reaching out to us.
Since the assistance involves serial number verification, I have DM you.
Please check the top-right corner for the inbox message and confirm.
Thank you.
4 weeks ago
Hi Jiaszzz Asus
I no longer have the boxes and inspected both motherboards closely and do not see a sticker on either one which is labeled "SN." The vendor who configured these PCs is no longer in business. There is a white sticker on the edge of both motherboards with what may be the serial number and I have attached a picture. I am not asking for warranty support as the computers are functioning normally however on security review the bios installed (latest ver 2811) is quite old. Thank you
4 weeks ago
3 weeks ago
Hi Jiaszzz_ASUS
Did you receive my private message with motherboard serial number?
Thank you