ASUS Monitor Frequently Asked Question (FAQ)

[FAQBot]

ASUS Monitor Frequently Asked Question (FAQ)

The following lists the ASUS Monitor Frequently Asked Question (FAQ), you are able to find a troubleshooting solution to resolve the problem you met.

Problem Category	Problem item	FAQ link
Application Software	DisplayWidget	ASUS DisplayWidget Center
		ASUS DisplayWidget Lite Introduction
	Aura Sync lighting effects introduction	Aura Sync lighting effects
	KVM function	KVM switch support setting introduction
	SMART KVM	SMART KVM Introduction
	ProArt Color Center	How to use ASUS ProArt Color Center?
	Dial and Virtual Control Panel	ASUS Dial and Virtual Control Panel Introduction
Firmware	How to update monitor firmware	How to do the firmware update ?
WHQL Driver	Install WHQL Driver	How to use ASUS LCD Monitor WHQL Driver?
Unable to power on & System Issues	No power	Troubleshooting - No display after turning monitor ON
	Power switch abnormal	Troubleshooting - No display after turning monitor ON
	Adapter abnormal	Customer Induced Damage (CID) criteria
Screen display issues	Font blur / Color abnormal / Lines / Flicker	Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is ab...
	Screen no display	No display or black screen on monitor connected to computer/motherboard when entering the BIOS
	PS5 VRR Flicker issue	ASUS 4K 120Hz IPS LCD monitor VRR Flicker issue on PS5
	Brightness becomes darker after HDR	After using the HDR function for a while, the brightness of display will become darker
	Panel edge light leakage	LCD screen light leakage judgement
	PIP/PBP function	PIP/PBP function
Screen button operation abnormal	OSD menu cannot be operated	How to use LCD Monitor Key Lock function?
Overclocking (screen refresh rate)	Overclocking settings and updates	What is TURBO Key?
		How to set up overclocking for LCD monitors?
		How to overclock to 540Hz?
		Which ASUS monitor support 1080p @ 120Hz on Sony PS5 and Xbox Series X ?
OLED Monitor Protection Mechanism	OLED Monitor Protection Mechanism	ASUS OLED Monitor Protection Mechanism & Warranty Service
Audio	Speaker and microphone issues	Troubleshooting - No Sound／Speaker Noise／Abnormal Voice／Cannot control volume
Input/output ports	HDMI output function abnormal	Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is ab...
	VGA input function abnormal	Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is ab...
	Type-C	How do I identify if my USB-C supports display on portable Monitor?
	Type-C	Why can’t setting the resolution to 4K60hz when connected to ProArt display via USB Type-C cable?
	USB	Driver installation guide for ZenScreen USB 3.0 Solution
	USB	How to use USB ports on a monitor as an extended hub for my PC?
	USB	Why USB charging can’t work while monitor sleeping?
Webcam	Webcam setting instructions	How to use BE series built-in Webcam and sound effects
Touchscreen	Touchscreen setting instructions	How can I set up a touch monitor as the non-primary one when using multiple monitors?
Wireless/Wired Networks & Bluetooth	Wi-Fi connection issues	How to mirror wirelessly on ZenScreen Go, MB16AWP?
	Wired network connection issues	Explanation of the RJ-45 Ethernet Port on the Monitor
Fan noise	Fan noise issues	When turning off the screen or when there is no HDMI/Display signal, a noticeable fan noise can be h...
		PG27UQ & PG32UQX thermal module (fan) FAQ
Windows Operating System	HDR function settings	How to enable Windows HDR function
	Resolution and refresh rate settings	How to adjust the frequency and resolution of the monitor?
		My monitor cannot display proper resolution
Stand setup	Stand setup instructions	ASUS ZenScreen MB249C C-clamp arm and partition hook setup
		ASUS ZenScreen Stand MTS02D support model list & install mount stand method
		PG42UQ/PG48UQ Usage Precautions-BOX & Film
		Which monitor can I use for the ROG DESK MOUNT KIT(ACL01)?
Smart case	Smart case instructions	MB14A/MB16A series Case Introduction
		How to use ASUS ZenScreen smart case? (For MB14AC/MB16ACE series)
		How to use ASUS ZenScreen smart case? (For MB16AC/MB16AP/MB16AHP/MB16AMT series)
Customer Induced Damage (CID)	Appearance	Customer Induced Damage (CID) criteria