| Problem Category | Problem item | FAQ link |
| Application Software | DisplayWidget | ASUS DisplayWidget Center |
| ASUS DisplayWidget Lite Introduction |
| Aura Sync lighting effects introduction | Aura Sync lighting effects |
| KVM function | KVM switch support setting introduction |
| SMART KVM | SMART KVM Introduction |
| ProArt Color Center | How to use ASUS ProArt Color Center? |
| Dial and Virtual Control Panel | ASUS Dial and Virtual Control Panel Introduction |
| Firmware | How to update monitor firmware | How to do the firmware update ? |
| WHQL Driver | Install WHQL Driver | How to use ASUS LCD Monitor WHQL Driver? |
| Unable to power on & System Issues | No power | Troubleshooting - No display after turning monitor ON |
| Power switch abnormal | Troubleshooting - No display after turning monitor ON |
| Adapter abnormal | Customer Induced Damage (CID) criteria |
| Screen display issues | Font blur / Color abnormal / Lines / Flicker | Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is ab... |
| Screen no display | No display or black screen on monitor connected to computer/motherboard when entering the BIOS |
| PS5 VRR Flicker issue | ASUS 4K 120Hz IPS LCD monitor VRR Flicker issue on PS5 |
| Brightness becomes darker after HDR | After using the HDR function for a while, the brightness of display will become darker |
| Panel edge light leakage | LCD screen light leakage judgement |
| PIP/PBP function | PIP/PBP function |
| Screen button operation abnormal | OSD menu cannot be operated | How to use LCD Monitor Key Lock function? |
| Overclocking (screen refresh rate) | Overclocking settings and updates | What is TURBO Key? |
| How to set up overclocking for LCD monitors? |
| How to overclock to 540Hz? |
| Which ASUS monitor support 1080p @ 120Hz on Sony PS5 and Xbox Series X ? |
| OLED Monitor Protection Mechanism | OLED Monitor Protection Mechanism | ASUS OLED Monitor Protection Mechanism & Warranty Service |
| Audio | Speaker and microphone issues | Troubleshooting - No Sound／Speaker Noise／Abnormal Voice／Cannot control volume |
| Input/output ports | HDMI output function abnormal | Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is ab... |
| VGA input function abnormal | Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is ab... |
| Type-C | How do I identify if my USB-C supports display on portable Monitor? |
| Type-C | Why can’t setting the resolution to 4K60hz when connected to ProArt display via USB Type-C cable? |
| USB | Driver installation guide for ZenScreen USB 3.0 Solution |
| USB | How to use USB ports on a monitor as an extended hub for my PC? |
| USB | Why USB charging can’t work while monitor sleeping? |
| Webcam | Webcam setting instructions | How to use BE series built-in Webcam and sound effects |
| Touchscreen | Touchscreen setting instructions | How can I set up a touch monitor as the non-primary one when using multiple monitors? |
| Wireless/Wired Networks & Bluetooth | Wi-Fi connection issues | How to mirror wirelessly on ZenScreen Go, MB16AWP? |
| Wired network connection issues | Explanation of the RJ-45 Ethernet Port on the Monitor |
| Fan noise | Fan noise issues | When turning off the screen or when there is no HDMI/Display signal, a noticeable fan noise can be h... |
| PG27UQ & PG32UQX thermal module (fan) FAQ |
| Windows Operating System | HDR function settings | How to enable Windows HDR function |
| Resolution and refresh rate settings | How to adjust the frequency and resolution of the monitor? |
| My monitor cannot display proper resolution |
| Stand setup | Stand setup instructions | ASUS ZenScreen MB249C C-clamp arm and partition hook setup |
| ASUS ZenScreen Stand MTS02D support model list & install mount stand method |
| PG42UQ/PG48UQ Usage Precautions-BOX & Film |
| Which monitor can I use for the ROG DESK MOUNT KIT(ACL01)? |
| Smart case | Smart case instructions | MB14A/MB16A series Case Introduction |
| How to use ASUS ZenScreen smart case? (For MB14AC/MB16ACE series) |
| How to use ASUS ZenScreen smart case? (For MB16AC/MB16AP/MB16AHP/MB16AMT series) |
| Customer Induced Damage (CID) | Appearance | Customer Induced Damage (CID) criteria |
