How to unregister a product

[RocBo13]

Hi,

I would like to unregister a ProArt Display PA329CRV Serial Number: RBLMSB000405 that I returned for credit on 10-23-2024.

It worked fine, it was just too large for the workspace.  

Please let me know how to unregister this product. 

Thank you,

Bob M.

[Aureliannn_ASUS · Accepted solution]

Hi @RocBo13 ,

according to the issue you encountered with product registration, we kindly request that you provide the following information in a private message so that we can assist you in removing the registered product from your account:

1. Product serial number
2. Email associated with the registration account
3. Photo of the purchase invoice/receipt and a screenshot of the page showing the product serial number linked to your account after logging in
Thank you very much.

[RocBo13]

Hello Aureliannn,

Thank you for your help unregistering my product.  Please see me replies below. 

1. Serial Number: RBLMSB000405

2. blmoran1964@gmail.com

3. The Photo of Purchase Invoice and screenshot with serial number:

Please advise the PA329CRV has been removed from my account. 

Thank you,

RockBob13