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Cannot Register Moniter - No CN and No QR Code

adamnorton
Star I

I'm trying to register my monitor, however it's asking for a CN number . My label only shows the SN and the Model number, no CN.  I saw another thread where they solution was to scan a QR code on the label.  But mine doesn't have that either . I only have SN and Model number.  What do I do?

6 REPLIES 6

Aureliannn_ASUS
Moderator
Moderator

Hi @adamnorton ,

Thank you for contacting us. 

Based on the issue you have encountered, we recommend reaching out to your local customer service team for further assistance.

Official Support | ASUS Global

Thank you.

KwiatekSon
Star I

I have the same problem, only there is a number under my QR code, but after entering it for registration, it throws an error as an invalid number, and I don't have this number anywhere, and skep claims that such a number as CN for this monitor does not exist because they didn't find it

KwiatekSon
Star I

Is it possible to accidentally buy a monitor without knowing it has a manufacturing defect, i.e. receive one?

KwiatekSon
Star I

I found a solution without having CN by registering the product on this page and it does not trigger CN https://account.asus.com/pl/registerform.aspx