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ASUS Event Steam Code cannot be redeemed

Armida
Star I

‎03-06-2025 11:59 PM

Participated in the ASUS Event for a free Steam game. Received the code via email and proceeded to redeem in Steam but faced with errors. Tried to contact ASUS Support but their server is busy. Tried to email them but got rejected. Very frustrating and disappointing support. 

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6 REPLIES 6

Armida
Star I
In response to Aureliannn_ASUS

‎03-20-2025 04:50 AM

Hi @Aureliannn_ASUS ,

I have sent a private message regarding your queries.

Thank you.

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Armida
Star I

‎03-24-2025 07:18 AM - edited ‎03-24-2025 07:19 AM

Oh well, it seems that ASUS sure know how to treat it's customers. Guess you can't rely on them for rewards. Very disappointing customer service.

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