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Knowledge Base Articles

[Notebook] OLED Burn-in on screen

[Notebook] OLED Burn-in on screenOLED displays can provide more vivid colors than traditional LCD panels. They offer many other benefits for users, including increased brightness, great contrast, fast response, wide viewing angles, and decreased blue...

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[Gaming NB/Gaming DT] MyASUS System Diagnosis - Component Test

[Gaming NB/Gaming DT] MyASUS System Diagnosis - Component TestMyASUS in WinRE is a smart diagnosis technology specially designed by ASUS for computers.  When you cannot enter the computer system or the computer runs abnormally after booting, you can ...

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MyASUS in WinRE Factory Restore Settings Introduction (ASUS Recovery)

MyASUS in WinRE Factory Restore Settings Introduction (ASUS Recovery)Applicable Products: Notebook, Desktop. Table of ContentsASUS Recovery introductionModels SupportedExecuting ASUS RecoveryInto MyASUS in WinREStartup ASUS RecoveryQ&A ASUS Recovery ...

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[LCD Monitor] Customer Induced Damage (CID) criteria

[LCD Monitor] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is ...

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[Windows 11/10] Backup and Restore your files (File History)

[Windows 11/10] Backup and Restore your files (File History)Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, LCD Monitor, MiniPC Use 「File History」 to back up your files to an external drive such as a USB flash dri...

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[Wireless Router] How to disable NAT-PMP from ASUS Router?

[Wireless Router] How to disable NAT-PMP from ASUS Router?NAT-PMP(NAT Port Mapping Protocol ) is the Port Trigger feature in ASUS router.It is recommended to turn off the UPnP, Port Trigger, and Port Forwarding options at the same time.How to set up?...

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[Wireless Router] What is MU-MIMO?

[Wireless Router] What is MU-MIMO?What is it? MU-MIMO: Multiuser multiple input, multiple output technology for Wi-Fi MU-MIMO refers to technology available in 802.11ac Wi-Fi networks that can broadcast a signal from a number of sources to multiple s...

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Troubleshooting - Browser is redirected to the wrong website

Troubleshooting - Browser is redirected to the wrong websiteApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld When using the browser, you encounter that the search results are leading you to pages with no association to what you ...

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[Notebook]Fast charging battery

[Notebook]Fast charging batteryFast-charge technology lets you charge a low battery to 60% in as little as 49 minutes, so you can be up and running quicker than ever. Q&A:1. Why can't the battery be charged to 60% in 49 minutes for my laptop?A: ±10% ...

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[Notebook] Customer Induced Damage (CID) criteria

[Notebook] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is cau...

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[Wireless Router] How to configure the Smart Connect in ASUS Router?

[Wireless Router] How to configure the Smart Connect in ASUS Router?What is Smart Connect?Smart Connect is a feature found in ASUS routers. Typically, users manually select the WiFi band for their devices (such as 2.4GHz or 5GHz). Enabling the Smart ...

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[LCD Monitor] XG32 series unload Monitor method

[LCD Monitor] XG32 series unload Monitor method1. Place the Monitor flat on the desk or platform   2. Attach the tripod   3. Stand the Monitor up and confirm that the tripod can balance the machine stably   4. Take out the protection kit ...

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[Windows 11/10] Virtual Desktop

[Windows 11/10] Virtual DesktopPlease go to the corresponding instruction based on the current Windows operating system on your computer:Windows 11Windows 10 Windows 11 operating systemTo provide you more detailed instruction, you can also click ASUS...

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[DVD burner] Does ASUS DRW-24D5MT support CPRM function?

[DVD burner] Does ASUS DRW-24D5MT support CPRM function?CPRM(Content Protection for Recordable Media)DRW-24D5MT supports DVD-R/RW/RAM reading discs in CPRM format, but does not support writing CPRM format data. For more product information, please re...

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[Gaming NB] Two-Way AI Noise Cancelation Setup Guide

[Gaming NB] Two-Way AI Noise Cancelation Setup GuideTwo-Way AI Noise Cancelation Introduction• Two-Way AI Noise Cancelation software is exclusively featured on ASUS gaming notebooks& desktops. Through the massive deep-learning database, the utility l...

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