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FAQBot
Community Manager
Community Manager

[Display] If you have trouble charging or cannot boot normally?

model: MB16AMT / MB16AHP / MB16AP/ XG16AHPE / XG16AHP / XG17AHP / XG17AHPE

 

Q1. There is a backlight on the panel of the machine, but there is no screen plugging or unplugging signal and no response

A1. Please execute the machine All Reset by pressing the Power + Menu keys at the same time

    2. It is recommended to use ASUS adapter for charging, 30 minutes (including above)

    3. Connect to the host, start the test to confirm the screen display is normal

      If not available, please contact ASUS Service Center

 

 

Q2. The machine panel does not have any backlight, but there is no screen plugging or unplugging signal and no response

A2. It is recommended to connect the ASUS adapter for charging, 30 minutes (including above). The button OSD can be operated when the battery level is more than 1%.

      If not available, please contact ASUS Service Center

 

All Reset  : MB16AHP/MB16AMT   Power + Menu keys :

 

 

MB16AP  Power + Menu keys :

 

 

XG16AHPE/XG16AHP  Power + Menu keys :

 

 

XG17AHPE/XG17AHP  Power + Menu keys :

 

 

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Last update:
Sunday
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