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on
01-29-2024
05:22 PM
- edited
Sunday
by
ZenBot
[Display] If you have trouble charging or cannot boot normally?
model: MB16AMT / MB16AHP / MB16AP/ XG16AHPE / XG16AHP / XG17AHP / XG17AHPE
Q1. There is a backlight on the panel of the machine, but there is no screen plugging or unplugging signal and no response
A1. Please execute the machine All Reset by pressing the Power + Menu keys at the same time
2. It is recommended to use ASUS adapter for charging, 30 minutes (including above)
3. Connect to the host, start the test to confirm the screen display is normal
If not available, please contact ASUS Service Center
Q2. The machine panel does not have any backlight, but there is no screen plugging or unplugging signal and no response
A2. It is recommended to connect the ASUS adapter for charging, 30 minutes (including above). The button OSD can be operated when the battery level is more than 1%.
If not available, please contact ASUS Service Center
All Reset : MB16AHP/MB16AMT Power + Menu keys :
MB16AP Power + Menu keys :
XG16AHPE/XG16AHP Power + Menu keys :
XG17AHPE/XG17AHP Power + Menu keys :