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Knowledge Base Articles

[LCD Monitor] ULMB2 automatically turns off or cannot be activated.

[LCD Monitor] ULMB2 automatically turns off or cannot be activated.Applicable Models: PG248QP Scenario:1.When the monitor is set to a "refresh rate" of 500Hz or higher, and ULMB2 is activated in the monitor OSD status while entering the game, ULMB2 a...

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Create MyASUS in WinRE For USB

Create MyASUS in WinRE For USB Table of ContentsAbout MyASUS in WinRE For USBHardware RequirementsDownload the ToolkitCreate MyASUS in WinRE For USB toolPerform System Diagnostics via MyASUS in WinRE for USB About tool MyASUS in WinRE For USBThis too...

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[NUC] Thunderbolt™ Device Isn’t Recognized When Plugged into the NUC

[NUC] Thunderbolt™ Device Isn’t Recognized When Plugged into the NUCResolutionInstall the latest software for your system from Download Center:Go to Download Center Search for your model number (example, NUC11PHKi7C)Download and update the latest BIO...

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[NUC] Regulatory Information Index for NUC Products

[NUC] Regulatory Information Index for NUC ProductsClick or the topic for details:Regulatory certificates and declarations for NUC (Mini PCs, Boards and Kits)Click the NUC product name to see the regulatory certificates, declarations, and safety info...

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[NUC] Operating System Installation for NUC

[NUC] Operating System Installation for NUCNoteSee the Supported Operating Systems for NUC Products for a list of Windows* versions supported by your NUC.     Prepare to installReview the model-specific table below for any special information that ap...

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[Notebook] Troubleshooting - No Sound After Installing Audio Drivers

[Notebook] Troubleshooting - No Sound After Installing Audio DriversApplicable Models: X415JA/JP, X515JA/JP, X712JA, E210MAB If you downloaded audio drivers from the ASUS official website and encountered no sound issues after installation, it might b...

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Wireless Router] ASUS router RT-AX57 Go Hard Factory Reset - Method 8

Wireless Router] ASUS router RT-AX57 Go Hard Factory Reset - Method 81. Unplug power of RT-AX57_Go.2. Press and hold [ Reset button ].3. Plug in the power strap. (keep holding the Reset button)4. Wait until LED flashes Red color, release reset button...

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[Windows 11/10] Troubleshooting - Device Cannot Enter Windows System

[Windows 11/10] Troubleshooting - Device Cannot Enter Windows SystemApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, Graphics card This article provides common solutions for devices that fail to enter the Windows s...

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[Motherboard] ASMedia ASM4242 USB4® Driver Update FAQ

[Motherboard] ASMedia ASM4242 USB4® Driver Update FAQIn order to get the best user experience, stability and WHQL status of USB4 functionality on ASUS motherboards, please follow the instructions below to install the necessary updates, drivers and f...

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[Windows operating system] Mouse pointer position display behavior

[Windows operating system] Mouse pointer position display behaviorAs for the content, since it does not only happen on the desktop, opening any application on the screen should also have the same Windows behavior.In the Windows operating system, when...

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[Wireless Router] What is WISP (Public WiFi mode) and how to setup?

[Wireless Router] What is WISP (Public WiFi mode) and how to setup?WISP stands for Wireless Internet Service Provider, which uses one of the wireless router's WiFi connections as WAN (Wide Area Network) to provide internet connection to both wireless...

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[ROG Strix Arion Lite] What is the maximum size of SSD?

[ROG Strix Arion Lite] What is the maximum size of SSD?ROG Strix Arion Lite fits 2230/2242/2260/2280 M.2 PCIe NVM Express® SSD up to 2TB with M key/ B+M key. Note:ROG Strix Arion Lite does not support SATA-based B key/ B+M Key and PCIe/ACHI-based M k...

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[Windows 11/10] Check for BIOS or Driver Updates

[Windows 11/10] Check for BIOS or Driver UpdatesApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld Software updates typically contribute to system stability and optimization, so it's recommended to regularly confirm that your devi...

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[Motherboard] Regarding Misprint on ROG MAXIMUS Z790 HERO EVA-02 EDITION

[Motherboard] Regarding Misprint on ROG MAXIMUS Z790 HERO EVA-02 EDITIONTo our valued ASUS Customers, We have recently received incident reports about the ROG MAXIMUS Z790 HERO EVA-02 EDITION motherboard regarding the misspelling of the word “Evangel...

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[Armoury Crate] Windows Dynamic Lighting FAQ

[Armoury Crate] Windows Dynamic Lighting FAQWindows Dynamic Lighting FAQ 1. General    1.1 Compatible Device (more are coming soon)1.1.1 NotebookROG Zephyrus G14 (2024/2025) (RGB device only) ROG Zephyrus G16 (2024/2025) (RGB device only) ROG Strix G...

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