Unable to register

[AJ2023]

I bought an ASUS from the internet and am unable to register it, says its already registered. Please help

[Aureliannn_ASUS]

Hi @AJ2023 ,

may I know which product you purchased? Please make sure you have entered the correct product serial number. You can check the link below for more information.

How to register my ASUS product ? | Official Support | ASUS Global

Official Support | ASUS Global

Thank you.

[AJ2023]

I purchased an ASUS Essentio CM6830. I tried the Serial Number about 6 times.

[Aureliannn_ASUS]

Hi @AJ2023 ,

Could you sent the serial numberto me via the private messege?

Also, whether the bought the product from the ASUS official site or the official store?

Thank you.