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rog delta s wirelles mobile app

St1ch
Star III
Why doesn't the armory crate app see the rog delta s wirelles headphones in the mobile app?
3 REPLIES 3

Aureliannn_ASUS
Moderator
Moderator

Hi @St1ch ,

based on your issue, what do you mean in "mobile app"?

Whether your phone has install Armoury Crate? Could you provide the phone model?

Have you install Armoury Crate on other device such as PC?

Whether it cannot detect to your headphone as well?

Have you try to "uninstall"Armoury Crate?

Could you provide Armoury Crate version and a screenshot of the Armoury Crate Update Center?

Thank you.

Armoury crate установленная . Модель телефона rog phone 6. На ПК программа видит их . Я удалял armoury crate уже раз 10 , не чего не помогает .

Hi @St1ch ,

regarding your issue, could you please provide a screenshot of the Armoury Crate device page displayed on your mobile phone? 

Are you connecting the headphones using Bluetooth? 

Can other devices be recognized by the Armoury Crate on your mobile phone? 

Also, please provide a screenshot of the Armoury Crate update center on your mobile phone. 

Thank you.