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Play games screen off issue

ragu
Star II
Paly game mobile will automatically screen off but game runing. Not only pubg all games
11 REPLIES 11

ronald1985
Community Legend I
ragu

Paly game mobile will automatically screen off but game runing. Not only pubg all games


Play games screen off issue
Is this happening during only game play?
Does it happen to other apps like WhatsApp, YouTube, Chrome, etc...
Do you have the following settings on: Settings - Advanced - Gestures - Touch Gesture - Screen Off (Double tap to suspend)?

Gustav_ASUS
Community Legend III
@ragu Have you noticed if this happens when your device reaches a certain temperature? Also, are your running into reboot/restart issues as well?

ragu
Star II
ronald1985

https://zentalk.asus.com/en/discussion/31281/play-games-screen-off-issue

Is this happening during only game play?

Does it happen to other apps like WhatsApp, YouTube, Chrome, etc...

Do you have the following settings on: Settings - Advanced - Gestures - Touch Gesture - Screen Off (Double tap to suspend)?


View post
Double tap to suspend is already off
What kind of issue hardware or software

sauravshanbhogu
Rising Star II
Gustav_ASUS

@ragu Have you noticed if this happens when your device reaches a certain temperature? Also, are your running into reboot/restart issues as well?


View post
Yes . What are we supposed to do about the issue because I've seen alot of comments saying even the service centre guys weren't able to fix the issue,??