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UX581GX ZenBook Pro Duo i7

matajus
Star I
System: Win10 pro
Battery or AC: Ac
Model: UX581GX i7
Frequency of occurrence:
Reset OS: yes
Screenshot or video: yes : https://youtu.be/sdge1cP6InE
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Detailed description: Hello, i hve got a problem with my laptop. WHen im usnig this to rendering, play game, benchmarking using excendet monitor the laptop will shut down after a while from overheating. In film you see this 5:58 and 10:25.
After the laptop was came to service, he says it's not happening.
How is that possible?

can anyone help me?

regard Mateusz

6 REPLIES 6

AnthonyLee_ASUS
Rising Star I
Hi @matajus , we have reported your issue to technical support group . At the same time, it would be helpful if you can provide us screenshot of furmark and windows task manager when device is in overheating condition. Thanks!

matajus
Star I
My laptop now is on Polish Service Asus. But he doing nothing with this . Maybe you can conctat him?