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Zenfone 5 ZE620KL android 9 camera quality

ugursrc24ugursrc24 Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name : ASUS_X00QD
  2. Firmware Version : V16.0615.2004.126
  3. Rooted or not : Rooted
  4. Frequency of Occurrence : Always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

====================================

1- The video call performance of the camera is very bad in applications such as whatsapp, instagram etc. Showing face with make-up and slightly blurry

2- The quality of the camera in low light is poor. Videos and photos are sandy

3- Requires stable and improved camera update

Comments

  • Christine_ASUSChristine_ASUS mod

    Hi ugursrc24,

    Due to your phone have been rooted, the phone performance will be impacted by the tripartite system. However, here are some tips for trobleshooting. https://www.asus.com/support/FAQ/1015523/

  • ugursrc24ugursrc24 Level 1
    Screenshot_20200513-122518564_1.jpg


    I couldn't solve the relation of the page you referred with the problems I mentioned.

    1- the camera's poor light performance and poor quality in video calling applications

    2- I have no problem of not being able to start the camera

This discussion has been closed.