No notifications on lock screen after upgrade to Android 10

[zhouck]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: WW_100.04.44.98_20181115
Frequency of Occurrence: every time
Rooted: No
APP Name:

After upgrading on Andoid 10, I can not see any notification on lock screen

[Y_ASUS]

zhouck posted on 2019/12/7 00:23 Hi, no, I want to see notification on locked screen without unlocking. On Android 10 phone unlocks ...

Hi zhouck, Thanks for your reply. Do you wish to detect face to show notifications, but not having to unlock device with face detect? Thank you 🙂

[zhouck]

Jei_ASUS posted on 2019/12/10 06:11 Hi zhouck, Thanks for your reply.

Correct. And in Android 9 I had have such behavior

[Y_ASUS]

zhouck posted on 2019/12/12 21:03 Correct. And in Android 9 I had have such behavior

Hi zhouck, Thanks for confirming that. We have checked with the relevant team about this, and we will provide you the information once we receive any news on this. Thank you 🙂

[rtrofelli]

I have the same problem, notifications do not appear with face detect, after the update.

[Y_ASUS]

rtrofelli posted on 2019/12/20 22:02 I have the same problem, notifications do not appear with face detect, after the update.

Hi all, This issue is expected to be improved through a future firmware update. Your patience is very much appreciated.