03-10-2020 06:28 AM
03-11-2020 06:06 PM
MelwynDescribe it in detailI have found a bug with the audio and video playback, there is no audio output from any source and even the video in gallery freezes. I hear calls and notifications. There is also problem with chrome browser, webpages freezes as well. @Anders_ASUS please help.
https://us.v-cdn.net/6031231/uploads/435/3NS7WEMBW6GX.mp4
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03-11-2020 06:32 PM
03-11-2020 06:43 PM
maniyavaibhav13It wasn't working in Amazon music as well, even games didn't have audio. Now that I have hard reset my phone, everything seems to be working fine.https://zentalk.asus.com/en/discussion/comment/48521#Comment_48521
Describe it in detail
Song in amazon music was not loaded, we can not clarify that audio not working.
I guess you were using poweramp, it could be the application bug, not rog.
So describe it with more detail
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03-11-2020 07:03 PM
OPCYou have to refresh the FOTA storage.After the manual installation of A10 from Asus website, there were all sorts of problems. Apps crashing, volume buttons not reacting, using volume buttons in Asphalt 9 would crash the app, various apps not responding to touch input, glitches and flickers of the screen, 4G issues. Like the software was totally incompatible with my phone. Actually writing this post now the phone froze for a couple of seconds.
Reinstalling Asphalt 9 didn't help with the game. It was still totally unresponsive. Armoury Crate would also freeze or crash.
After the reset of all apps and clearing cache of all apps things started to come back to normal. I repeated the clearing of cache several times. Things are now getting back to normal but not completely. Some apps, like Chrome, still glitch. Factory reset over the weekend would be the last solution.
In the meantime I start to see improvements in A10. For example gestures work much better. Apps that don't glitch open much faster etc. It's a promising update.
I wonder if there would be issues if I waited for FOTA?
One of the main issues I have now is that I still have the red dot next to software update. If I tap on software update the system is searching for new update indefinitely. The situation on the screenshot goes on forever if I don't interrupt it manually. Any solution?
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03-11-2020 07:22 PM
OPCI'm also thinking about factory resetAfter the manual installation of A10 from Asus website, there were all sorts of problems. Apps crashing, volume buttons not reacting, using volume buttons in Asphalt 9 would crash the app, various apps not responding to touch input, glitches and flickers of the screen, 4G issues. Like the software was totally incompatible with my phone. Actually writing this post now the phone froze for a couple of seconds.
Reinstalling Asphalt 9 didn't help with the game. It was still totally unresponsive. Armoury Crate would also freeze or crash.
After the reset of all apps and clearing cache of all apps things started to come back to normal. I repeated the clearing of cache several times. Things are now getting back to normal but not completely. Some apps, like Chrome, still glitch. Factory reset over the weekend would be the last solution.
In the meantime I start to see improvements in A10. For example gestures work much better. Apps that don't glitch open much faster etc. It's a promising update.
I wonder if there would be issues if I waited for FOTA?
One of the main issues I have now is that I still have the red dot next to software update. If I tap on software update the system is searching for new update indefinitely. The situation on the screenshot goes on forever if I don't interrupt it manually. Any solution?
View post