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You're offline, Please check your network connection.

Mysterio
Rising Star I
Frequently pop ups a warning like "You're offline, Please check your network connection" from morning onwards in my ROG phone 5. It shows in every 2-3 minutes while using any apps. No issues with mobile data, wifi working fine, restarted the phone, but still it shows again and again. How to rectify this?
screenshot-20220811-100040519-7e2.jpg

10 REPLIES 10

Danishblunt
Hall of Fame I
Mysterio

https://zentalk.asus.com/en/discussion/comment/222811#Comment_222811

Oh god! Again..? Delighted... 😂😂


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wait what, you had wifi dead already?

Mysterio
Rising Star I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/222813#Comment_222813

wait what, you had wifi dead already?


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Yeah I had. About 10 months ago I have changed my motherboard

ARP_ASUS
Community Legend II
Hi Mysterio,
If you have tried all troubleshooting as you have mentioned above. Please run a SMMI test to check whether this is related to hardware.
How to Enter SMMI_TEST (test hardware)

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
Select Receiver1_Test=>Press Start to check 

Request you to visit the service center if nothing helps.

Mysterio
Rising Star I
ARP_ASUS

Hi Mysterio,

If you have tried all troubleshooting as you have mentioned above. Please run a SMMI test to check whether this is related to hardware.

How to Enter SMMI_TEST (test hardware)

Go to Calculator=>type " .12345+= "

you will be entered to SMMI_TEST

Select Receiver1_Test=>Press Start to check 

Request you to visit the service center if nothing helps.


View post
@ARP_ASUS I have done the SMMI_TEST and here is the result of the wifi test. Please suggest what do I need to do hence my warranty period was end on last June.
@Danishblunt I think what you said is right, it seems the 5ghz wifi receiver stopped working. Currently the wifi signals only recieving through 2.4ghz receiver I guess. My technical knowledge is so bad, please comment your openion on this
screenshot-20220820-003809801.jpg
screenshot-20220820-003820365.jpg


Mysterio
Rising Star I
Here I attached an old screen shot in which, I can see the wifi signal strength bar for both 5 ghz and 2.4 ghz separately. But now I only able to see one wifi bar while connecting the same router.
screenshot-20220623-133906936-1.jpg