An essential information is missing, is it already launched on your Rog 5s, if so in Android 11, in 12?
I don't think I'm going to help you much because I don't play with it, I can give you the following info.
Is your Country supported and if it was supported for Russia and Belarus, Gameloft has suspended all these activities
A very large number of players of all brands have the same problem after the Android 12 update and others since the middle of July, I have not seen a single solution, clear cache and data, uninstall / reinstall the application does not seem work and Gameloft seems mute
sorry
