This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

circular patch and dull grey color.

what type of low quality display it is , giving 120 hz doesn't mean to give a low quality display panel. i hope you all can see a circular patch on the screen right side look very carefully at the images, is it a hardware issue,only visible at dark environment and also Flipkart is refusing to replace it, help me asap asus if it is a harware issue, idk how to convince Flipkart. also grey color in spotity youtube looks rubbish.
NRKYVNDFR9DL.jpg

OR80ZBG9GQA4.jpg
94SFIAE9JYXU.jpg
E5OCVWLC03WY.jpg
RTOI0242CSR7.jpg

8 REPLIES 8

will they replace it if product is faulty? is this mentioned in asus policy somewhere?

LP_ASUS
Community Legend I
Again, that is a determination that will be made by the repair center once they inspect the device. Visual imperfections can be subjective, which is why you need to talk to a repair technician about your specific device.
Your warranty terms are at the link below.
https://www.asus.com/support/images/upload/file/20191008182638720_E14357.pdf

LP_ASUS

Again, that is a determination that will be made by the repair center once they inspect the device. Visual imperfections can be subjective, which is why you need to talk to a repair technician about your specific device.

Your warranty terms are at the link below.

https://www.asus.com/support/images/upload/file/20191008182638720_E14357.pdf


View post
i want to know if you can see the patch and if u have rog 2 then most of the app in dark mode shows dull grey color, is it specific to my device or for everyone?

Anders_ASUS
Hall of Fame III
There haven't been any reports of a circular patch in other devices. You need to have this solved with flipkart or ASUS Support. If they determine that it's visible then they should be able to help you