Please tell us some basic information before asking for help:
Model Name: Asus rog phone 5
Firmware Version: 18.0840.2111.196
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello i dont know how to start this topic but i am on 18.0840.2111.196 and ive ben trying to upgrade my firmware so much bugs already its rly sad to pay that much for a phone and have such bad support !!
its my first and last phone i ever buy from asus
i tried as they said the manual update i downlaod the zip file u place it in the root i restart and i get the message that a update was detected i press on update is says update fail
i tried to update to the last version of Android 11 which is 18.0840.2201.226 then to update to android 12 nothing worked i almost tried every update none of them work
