Original ROG phone update.

[ZT-a9606218]

When is Asus going to provide Android 11 update to this poor phone that I bought 3 years ago? And enable 4g VoLTE as well being in January 2022 3g will be discontinued starting with AT&T hence according to AT&T as well T-Mobile state that the original ROG phone will not work on their systems in 2022. Any relief for those of us who bought this phone?!? It seems Asus cares more about the ROG 3 and up then they do a 3 year old phone? Heck Samsung and OnePlus are still updating phones they sold 3 years ago. My OnePlus 6 is running Android 11 and will still work on AT&T and T-Mobile after the 3g shut down vs my ROG phone. Can't even sell it on eBay because of this issue.

[ZT-a9606218]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/200850#Comment_200850

It was their first gaming phone so it makes sense that it most likely won't have much future.

Also don't compare ASUS's mobile devision with their other devisions. If you buy highend stuff, ASUS is top tier in notebook and motherboards, u'd do yourself a disfavor.

That being said @Gustav_ASUS , @ARP_ASUS since the OG Rog is not supported anyways, couldnt you guys ask the devs to release the sourcecode so that the community can keep the phone updated?

View post

Irregardless if the ROG phone was Asus's first gaming phone. Asus had abandoned it, period. Many who bought this phone at $900 plus were screwed. Asus handled this badly and like I said, "I will not buy Asus products as a result."
Asus "may" make great hardware like motherboards, graphic cards, etc. like you state. Does not matter to me, but if the company screws over consumers doesn't inspire confidence in said company.
I bought this phone to use for years to come, but now in 2022 my ROG phone will be a brick hence $900 just went down the toilet. If Asus would buy back this phone and maybe credit it towards a newer phone would be a nice gesture much like OnePlus, Samsung, heck even Apple does this. Just my 2¢ for today.

[Danishblunt]

ZT-a9606218

https://zentalk.asus.com/en/discussion/comment/200858#Comment_200858

Irregardless if the ROG phone was Asus's first gaming phone. Asus had abandoned it, period. Many who bought this phone at $900 plus were screwed. Asus handled this badly and like I said, "I will not buy Asus products as a result."

Asus "may" make great hardware like motherboards, graphic cards, etc. like you state. Does not matter to me, but if the company screws over consumers doesn't inspire confidence in said company.

I bought this phone to use for years to come, but now in 2022 my ROG phone will be a brick hence $900 just went down the toilet. If Asus would buy back this phone and maybe credit it towards a newer phone would be a nice gesture much like OnePlus, Samsung, heck even Apple does this. Just my 2¢ for today.

View post

Hate to break it to you but companies like samsung and apple mess with their customers on a daily basis much more than ASUS ever did.
Also I just pointed out the obvious, as for the entire product things, if you want to deny yourself good products, it's on you, I just wanted to point out it's a terrible idea as you're punishing yourself more than ASUS.
Just because ASUS has abandoned the OG Rog doesnt mean their software support sucks on all their devices, Rog2 and Rog3 are still being updated which is far better than the competition. If you purchased another gaming phone you would get much less support than the ASUS ones. Non of the competitors of Rog2 got Android 11, none of the competitiors of the Rog3 has gotten Android 12, Rog3 will get Android 12 in a couple of months.
You did the classic mistake all early adopters do, expect it to be flawless and supported for a long time.

[ZT-a9606218]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/200926#Comment_200926

Hate to break it to you but companies like samsung and apple mess with their customers on a daily basis much more than ASUS ever did.

Also I just pointed out the obvious, as for the entire product things, if you want to deny yourself good products, it's on you, I just wanted to point out it's a terrible idea as you're punishing yourself more than ASUS.

Just because ASUS has abandoned the OG Rog doesnt mean their software support sucks on all their devices, Rog2 and Rog3 are still being updated which is far better than the competition. If you purchased another gaming phone you would get much less support than the ASUS ones. Non of the competitors of Rog2 got Android 11, none of the competitiors of the Rog3 has gotten Android 12, Rog3 will get Android 12 in a couple of months.

You did the classic mistake all early adopters do, expect it to be flawless and supported for a long time.

View post

While I agree with ya on other companies screwing up like Samsung, Apple, Tesla, etc. I don't buy products from those companies. So, my contention still holds true.
And I do agree some companies may have better products than others, but I stay true to my convictions. I come from a different cut of cloth than you do apparently.
And lastly I do agree with ya about early adopters to a point. But again you drop good money on a product and get burnt hence keep spending money "hoping" a company will make it right doesn't inspire confidence in that company. My philosophy is that I don't mind spending money just don't like wasting it. It would be a waste to keep spending money with a company that doesn't give a **** about a first product launch.
Back in the day when the ROG launched I was on this board with many others posting about issues with this phone, but those post are now gone. One issue was about the upgrade path for it and Asus kept stringing us along about even getting Android 9. While it was like pulling teeth even to get that. In the end I had hoped Asus would make things right, but my hopes are now dead.
Just a side note here. I bought a Nivdia Shield Pro 5 years ago and just upgraded it to Android 11!!! Nivdia had done some missteps in the past as well, but at least they care enough to support their "first product launch" from 5 years ago. I will buy their products still as that does inspire confidence for me. Just my 2¢ for tonight. Now to watch the "Eternals" on Disney Plus. Cheers.

[Danishblunt]

ZT-a9606218

https://zentalk.asus.com/en/discussion/comment/201010#Comment_201010

While I agree with ya on other companies screwing up like Samsung, Apple, Tesla, etc. I don't buy products from those companies. So, my contention still holds true.

And I do agree some companies may have better products than others, but I stay true to my convictions. I come from a different cut of cloth than you do apparently.

And lastly I do agree with ya about early adopters to a point. But again you drop good money on a product and get burnt hence keep spending money "hoping" a company will make it right doesn't inspire confidence in that company. My philosophy is that I don't mind spending money just don't like wasting it. It would be a waste to keep spending money with a company that doesn't give a **** about a first product launch.

Back in the day when the ROG launched I was on this board with many others posting about issues with this phone, but those post are now gone. One issue was about the upgrade path for it and Asus kept stringing us along about even getting Android 9. While it was like pulling teeth even to get that. In the end I had hoped Asus would make things right, but my hopes are now dead.

Just a side note here. I bought a Nivdia Shield Pro 5 years ago and just upgraded it to Android 11!!! Nivdia had done some missteps in the past as well, but at least they care enough to support their "first product launch" from 5 years ago. I will buy their products still as that does inspire confidence for me. Just my 2¢ for tonight. Now to watch the "Eternals" on Disney Plus. Cheers.

View post

I see a ton of issues with your mindset, it seems in reality it's you who screwed you over rather than ASUS.
Denying yourself products just because one of the products suck is punishing yourself more than the company, which I already stated. Companies change, companies do occasionaly screw up, nothing new. I'm way past the point denying myself potential amazing products because of irrational brand hatred, as you mentioned, we are very different on that part.
It's nothing new, early adopters do not get anything that is great or something that will be supported for a long time, never have, never will. This isn't exclusive to ASUS either. Instead of buying based on brands you hate or like, try to do research on the actual product first. The moment you see no sourcecode published you KNEW it won't have longterm support, this isn't anything new at all. Infact, today it's the opposite way around, many phone manufacturers don't publish sourcecodes or bother to update them.
I agree on the money spending thing, I want to spend my money as efficiencly as possible as well.
Your point about this forum being more active and users posting issues and whatnot is also showcasing the main problem. You didn't do proper research. Back then ASUS mobile devision was so small, of course they couldnt afford keeping updates out for a very niche phone, back then gaming phones were more a meme rather than a thing, that's also why Razer stopped making phones. It's first around 2017-2018 where phones as a gaming device picked up steam and grew ASUS's mobile devision.
As for the NVIDIA Shield thing, absolutely true, however you keep forgetting they have ressources and an active reason to keep those shields up 2 date as humanly possible. A ton of shield users use Geforce Experience as a service, the update is a well worth investment.
As for NVIDIA, I dislike the company for it's terrible practices, rebrands and lazyness, they do occasionally make good products but most of what they do is kinda yikes, especially at the top end, they lost their edge after the pascal series. Now they just take the lazy route pumping more electricity through their cards, 1000watt PSU for RTX 3090TI, ridicolous. As for their desktop cards, the support on those is awful when comparing to AMD.

[ZT-a9606218]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/201059#Comment_201059

I see a ton of issues with your mindset, it seems in reality it's you who screwed you over rather than ASUS.

Denying yourself products just because one of the products suck is punishing yourself more than the company, which I already stated. Companies change, companies do occasionaly screw up, nothing new. I'm way past the point denying myself potential amazing products because of irrational brand hatred, as you mentioned, we are very different on that part.

It's nothing new, early adopters do not get anything that is great or something that will be supported for a long time, never have, never will. This isn't exclusive to ASUS either. Instead of buying based on brands you hate or like, try to do research on the actual product first. The moment you see no sourcecode published you KNEW it won't have longterm support, this isn't anything new at all. Infact, today it's the opposite way around, many phone manufacturers don't publish sourcecodes or bother to update them.

I agree on the money spending thing, I want to spend my money as efficiencly as possible as well.

Your point about this forum being more active and users posting issues and whatnot is also showcasing the main problem. You didn't do proper research. Back then ASUS mobile devision was so small, of course they couldnt afford keeping updates out for a very niche phone, back then gaming phones were more a meme rather than a thing, that's also why Razer stopped making phones. It's first around 2017-2018 where phones as a gaming device picked up steam and grew ASUS's mobile devision.

As for the NVIDIA Shield thing, absolutely true, however you keep forgetting they have ressources and an active reason to keep those shields up 2 date as humanly possible. A ton of shield users use Geforce Experience as a service, the update is a well worth investment.

As for NVIDIA, I dislike the company for it's terrible practices, rebrands and lazyness, they do occasionally make good products but most of what they do is kinda yikes, especially at the top end, they lost their edge after the pascal series. Now they just take the lazy route pumping more electricity through their cards, 1000watt PSU for RTX 3090TI, ridicolous. As for their desktop cards, the support on those is awful when comparing to AMD.

View post

I guess we will have to agree to disagree. Yes, Nivdia is doing some dumb moves with the 3000 series cards that I will agree. Especially with the fact one can't get one presently with the supply shortage and scalpers everywhere. I am still running a 1660 TI card in my PC hence gave up hope of getting any 3000 series card. But, I digress.
And lastly I knew that gaming phones were going to be for niche market, and I figured that Asus being in the gaming industry would produce a "great product" for those of us into gaming. The phone is great for gaming, but as a phone it is lacking BIG time given the 3g shutdown in 2022 and carriers putting new restrictions onto their networks hence Asus like other phone manufacturers knew this was going to happen should have made the ROG phone future compatible with the new standards. Heck, OnePlus and Nokia anticipated this when their phones were made. I have a Nokia 6.1 that will work in 2022 under the new systems and that was launched in 2017. My OnePlus 6 which was launched in 2018 is still kicking. But, my Asus ROG soon will be a "brick" under the new system in the U.S. either way I learned my lesson. My "mindset" as you put it is simple I pay for a product I expect it to work for more than 2 years, and expect support for it under any warranty that comes with it. Like I said you and me are from different sides of the tracks.
In closing Asus chose this course of action and I chose mine. And I never bought a Razor phone didn't like the shape and functionality of it.
Cheers. 🙂