Reaasigan
Hi.. im new here and recently bought a second hand rog phone 5 16gb 256gb. i checked it throughly to make sure it is a global version and not cn. the back cover and version everything was right. but the thing is fingerprint is not working... the option is available under biometrics but you cant enable it. check the smmi test and it showed error. so i dont know what to do and also this phone sometimes show invalid/no sim when there is a sim installed in it. i have to restart it a couple of times to get back my line sometimes restarting once will do but sometimes it takes a few tries. im not sure what is causing this and i also updated my firmware to the latest which is .200 . is there any ways we can fix this without going to the service center? all my service center is far from me and even if i go to one i dont have any purchase receipt even the phone is under warranty and also im working 5 days a week staying alone far from my hometown so if i send my phone to service center for sure they will drag it almost a month. help me out guys .
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Unfortunately I do not think that we can help you, except to advise you to contact the seller who most certainly knew this problem, frequent on the Rog 5 and even more certainly due to the Fingerprint reader / Sim card connector.
This discussion having multiple similar cases, I advise you to read them, but hey, in any case, the solution is the service center or to be reimbursed by this dishonest seller
