the phone just died on me

[koallawindows10]

Was using the phone the regular way, the screen turned black, without any warning and the phone just never strated again, tried holding power button or any vol plus power combo, tried charging, and it seems dead dead
It's a real bummer, I really like the phone. And I can't believe it died on me
What do I do from here? Contact the reseller?

[cdqg_david]

Liana

Mine died yesterday as well!

View post

It is odd that so many phones are dying around the same time

[koallawindows10]

Welp, got it from the RMA , the phone heats up less, the warranty is not new, and they returned me the same phone, just replaced the mobo

[Grzemar]

cdqg_david

https://zentalk.asus.com/en/discussion/comment/193859#Comment_193859

It is odd that so many phones are dying around the same time

View post

Weird. Some software problem? Phones dying after last update...

[koallawindows10]

grzegorz.marucha

https://zentalk.asus.com/en/discussion/comment/194562#Comment_194562

Weird. Some software problem? Phones dying after last update...

View post

I think there were faulty motherboard that with the last update triggered, cause I notice that that motherboard does not heat up that much and the battery life is okay, I remember in the past the phone would have just 2.5 hours of sot without even gaming and from 6am to 12 pm was his limit

[Grzemar]

koallawindows10

https://zentalk.asus.com/en/discussion/comment/194710#Comment_194710

I think there were faulty motherboard that with the last update triggered, cause I notice that that motherboard does not heat up that much and the battery life is okay, I remember in the past the phone would have just 2.5 hours of sot without even gaming and from 6am to 12 pm was his limit

View post

That is very likely explain for this dying phones of last time. Good to hear that after replace mobo not heating so much and sot is better. That let me to think they replace mobo for some better/upgrading version. Im waiting for my phone come back from service.