One Month Since submission, still no update

ketowebketoweb Level 1
edited December 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Submitted my device on Oct 5, the service center guys told me it will take around 20 days to fix your device. Kept contacting and following up, no update has been provided.

I even tried my best to get this escalated, but that hasn't helped.

Today is November 9, I contacted the service center they are saying we don't have parts, we have ordered them.

What am I supposed to do here?

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